TERMS OF SERVICE

These Terms of Service govern your use of the Nationwide Organ Recovery Transport Alliance (“NORA,” “we,” “us,” or “our”) website, services, and communications. By using our website or services, you agree to these Terms of Service.

SMS Terms of Service

By opting in to receive SMS messages from Nationwide Organ Recovery Transport Alliance (NORA), you agree to receive text messages from us at the mobile telephone number you provide.

How You May Opt In

You may consent to receive SMS messages from NORA through methods including:

    • Providing verbal consent to an authorized NORA representative;
    • Initiating an SMS conversation with NORA; or
    • Providing your mobile telephone number and agreeing to receive text messages through another authorized method.

Consent to receive SMS messages is not a condition of purchasing goods or services unless SMS communications are necessary to provide a requested service.

Types of SMS Messages

Depending on your relationship with NORA and the consent you provide, SMS messages may include:

    • Dispatch notifications and transportation updates;
    • Operational or service-related communications;
    • Job alerts and employment-related notifications;
    • Marketing or promotional communications; and
    • Other communications related to services or information you have requested from NORA.

Message Frequency

Message frequency varies. Messages are generally sent as needed based on the services, notifications, job alerts, or communications you have requested.

Message and Data Rates

Message and data rates may apply depending on your wireless carrier and mobile service plan. NORA is not responsible for charges imposed by your wireless carrier.

Help

For assistance with SMS communications, reply HELP to any NORA SMS message or contact us at:

Email: technology@noratrans.com
Phone: 855-554-6672

Opting Out

You may opt out of SMS communications at any time by replying STOP to any SMS message from NORA.

After you send STOP, you may receive a confirmation message acknowledging your opt-out request. You will no longer receive SMS messages from that messaging program unless you subsequently opt in again.

You may also contact NORA at technology@noratrans.com for assistance with your communication preferences.

Privacy

Information collected in connection with SMS communications will be handled in accordance with our Privacy Policy:

https://www.noratrans.com/privacy-policy

NORA does not sell, rent, or lease customer phone numbers to third parties. SMS consent and phone numbers collected for SMS communications will not be shared with third parties for their marketing purposes.

Website and Service Use

You agree to use NORA's website and services only for lawful purposes and in accordance with these Terms of Service. You may not use our website or services in any manner that could interfere with their operation, compromise security, or violate applicable laws or regulations.

Third-Party Services

Our website or services may contain links to or integrate with third-party websites, applications, or services. NORA is not responsible for the content, availability, privacy practices, or terms governing those third-party services.

Disclaimer

NORA makes reasonable efforts to maintain accurate and current information on its website. However, website information is provided for general informational purposes and may be changed or updated without notice.

 

Email Terms of Service

By providing your email address to Nationwide Organ Recovery Transport Alliance (NORA), you may receive email communications related to your relationship with NORA, the services you request, or information you have requested.

Transactional and Operational Emails

Certain emails may be necessary to provide services you have requested or to communicate important information regarding an active transportation request, account, employment inquiry, or other business relationship with NORA.

Because these communications are service-related, you may continue to receive necessary transactional or operational emails even if you unsubscribe from optional marketing communications.

Marketing Emails

Where applicable, you may opt in to receive marketing, promotional, recruiting, or informational emails from NORA.

Marketing email frequency may vary depending on your preferences and the communications you have requested.

Email Opt-Out

You may unsubscribe from marketing or promotional emails at any time by using the Unsubscribe link included in the email or by contacting us at:

Email: technology@noratrans.com

Unsubscribing from marketing communications will not necessarily prevent NORA from sending transactional, operational, safety-related, employment-related, or other non-promotional communications that are necessary to provide requested services or manage an existing business relationship.

Email Privacy

NORA handles email addresses and related personal information in accordance with our Privacy Policy:

https://www.noratrans.com/privacy-policy

NORA does not sell or rent email addresses to third parties for their independent marketing purposes.

Contact Us

If you have questions regarding these Terms of Service, please contact:

Nationwide Organ Recovery Transport Alliance
3805 E. Main Street, Suite E
St. Charles, Illinois 60174

Phone: 855-554-6672
Email: technology@noratrans.com